About Us

Tawada Healthcare was founded in 1999 with the goal of becoming the most integrated, reliable, and customer-driven healthcare provider in Indonesia. Through the years, we have added various different brands and products to our portfolio in order to serve even more customer base. We are focused on providing the best customer experience and to offer products of the best quality to our Indonesian customers. Today, Tawada Healthcare is one of the largest and most comprehensive healthcare, medical devices, and medical consumables provider in Indonesia.

Philosophy

In Tawada Healthcare, we have the mindset of “serving with CARE” throughout all our professional team. We train people to be mindful and respectful in honoring every deal and transaction that we make. We believe that every product that we supply has an impact not only to the sales of our company and principals in general, but to patients, society and the environment as well. We understood well that we have a responsibility to others and therefore in Tawada Healthcare, we strongly believe that "it is all about CARE……"

Philosophy

In Tawada Healthcare, we have the mindset of “serving with CARE” throughout all our professional team. We train people to be mindful and respectful in honoring every deal and transaction that we make. We believe that every product that we supply has an impact not only to the sales of our company and principals in general, but to patients, society and the environment as well. We understood well that we have a responsibility to others and therefore in Tawada Healthcare, we strongly believe that "it is all about CARE……"

Vision
To be the most integrated and reliable healthcare provider in Indonesia
Mission
To serve all our customers and persons that needed our service with CARE
History & Milestone
Today, Tawada Healthcare represents 13 prominent company brands and has 11 branches throughout the major cities in Indonesia, More than 300 employees are involved in marketing and distributing our product.
It has been and will continue to be our mission to provide the highest level of customer happiness, and to remain as a strong leading organization in the industry.
1999

PT Melisat Laju Lestari (MLL) was established as the distributor of Ortho Clinical Diagnostics  (OCD) 

2002

MLL merged with PT Tawada Promedika & changed the name to PT. Tawada Healthcare (THC) as the distributor of OCD & Kodak Health Imaging 

2003

Appointed by Mallinckrodt for Contrast Injector products 

2004

Appointed  by GE  Healthcare for Ultrasound

2005

Appointed by Siemens Healthcare for X-ray products.

2009

Appointed by Gambro for CRRT & Siemens for Clinical Diagnostic products

2010

Appointed by Smith & Nephew for Orthopedic products

2013

Appointed by Kavo & Kerr for Dental products and Drager for Critical Care products

2015

Appointed by Mallinckrodt for Contrast Injector products 

2016

Appointed by Abbott Vascular for Cardiac Intervention products, KLS Martin for Surgical Instruments, and Natus for Baby Incubator. Navis Capital invested in THC. Appointed by Baxter for their HD Products.

2017

Appointed by Sumitomo Heavy Industries for Cyclotron Products, Philips Healthcare for Ultrasound Products, St. Jude Medical for Pacemaker Products

Our Network
We currently have 13 branches including our headquarter in Jakarta, and we plan to keep on increasing in order to increase our network and coverage, and also to obtain more market share and better coverage. As a leader in the industry, it is our responsibility to provide excellent and extraordinary customer experience. We will continually strive to make sure that our customers are beyond satisfied with our service. We have in-house engineers who are specifically trained to serve our customers after they purchase our products. These engineers are well-trained and professional, always ready to serve our customers’ needs whenever and wherever they are needed.